Spinjo Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of Spinjo Casino. They apply to your access to and use of the website, mobile services, games, account facilities, payment functions and other services made available through Spinjo Casino. In these terms, “we”, “us” and “our” refer to the operator of the relevant Spinjo Casino service, while “you” and “your” refer to the person using the site.

By creating an account, accessing the site, depositing funds, placing a wager or using any Spinjo Casino service, you agree to comply with these Terms & Conditions. If you do not agree with any part of them, you must not use the site. Specific games, promotions or features may have additional terms. Those terms will be made available when relevant and should be read together with this document. If a specific provision conflicts with these general terms, the specific provision will apply only to the relevant game, promotion or feature.

You are responsible for reading the current version of these terms before using the service. We may update, amend or replace these terms from time to time where reasonably necessary, including to reflect changes to our services, technology, legal obligations or operating practices. The updated version will apply from the time it is published or otherwise notified to you. If a change is important, you should review it before continuing to use your account.

• The site must be used only for lawful purposes and in accordance with these terms.
• You must not use the service if online gambling is unlawful or restricted in the place where you are located.
• You must not use the site to facilitate fraud, money laundering, unauthorised payments or any other unlawful activity.
• You must follow all applicable Australian laws and any other laws that apply to you when accessing the service.
• We may restrict or refuse access to all or part of the service where required for legal, regulatory, security or operational reasons.

2. Eligibility, registration and account security

You must be at least 18 years old to use Spinjo Casino. You must also be legally permitted to access and use gambling services in your location. We may use age, identity, location and other verification checks before allowing registration, deposits, withdrawals or continued account access. You must provide information that is accurate, complete and current, and you must update it if it changes.

You may only create and use an account for yourself. An account must not be opened on behalf of another person, and you must not allow another person to use your login details. You are responsible for keeping your username, password, authentication details and devices secure. Tell us promptly through the available support channels if you believe that your account has been accessed without permission or that your login information has been compromised.

We may request documents or information to verify your identity, age, address, source of funds, payment method or eligibility. Verification information must be genuine, readable and provided within a reasonable time. Until verification is completed, we may limit account functions, delay a transaction, withhold access to certain services or suspend the account where appropriate. We may also carry out checks designed to prevent fraud, prohibited activity and misuse of the service.

You must not register or play while using a false identity, another person’s payment method or information that belongs to someone else. You must not open multiple accounts unless we have expressly permitted this. If we identify duplicate accounts, inaccurate information, suspicious activity or a breach of these terms, we may close or suspend the relevant accounts and review associated transactions in accordance with applicable requirements.

Account balances and activity are intended for personal entertainment only. You must not use an account for commercial purposes, syndicate betting, automated play, software-assisted play, scraping, reverse engineering or any activity that interferes with the fair operation or security of the site.

3. Deposits, withdrawals and gameplay

You may deposit funds using payment methods that are displayed and accepted through the site. You confirm that you are authorised to use the selected payment method and that the funds are legally available to you. We may reject, reverse or place a transaction on hold if it appears to be unauthorised, fraudulent, unlawful, incorrectly processed or inconsistent with verification requirements. Payment providers may apply their own terms, fees or processing conditions.

You should only deposit an amount that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes cannot be predicted or controlled. You should check the transaction details carefully before confirming a deposit. Any applicable limits, minimums or restrictions will be shown through the relevant payment or account function and may change where permitted.

Withdrawal requests may be subject to identity, payment and account checks. Where permitted, withdrawals may generally be returned through an appropriate method linked to the account or used for deposits. We may ask for further information before processing a withdrawal, particularly where required to confirm ownership of the account or payment method. A transaction may be delayed or declined if the account is not verified, if the requested method is unavailable, or if there is a suspected breach of these terms.

Games are provided for entertainment and are subject to the relevant game rules, displayed information and technical operation of the service. You are responsible for checking the stake, selected options and confirmation details before placing a wager. A wager may be treated as accepted when it is recorded by our system, subject to any game-specific rules. If a technical error, display error, communication failure or other malfunction affects a game or transaction, we may void or correct the affected activity in a fair and reasonable manner.

We aim to provide a reliable and fair service, but uninterrupted access cannot be guaranteed. Maintenance, updates, network issues, device problems, third-party services or events outside our reasonable control may affect availability. We are not responsible for losses caused by your failure to keep your device, connection or account credentials secure.

• Do not attempt to charge back a legitimate transaction or make a payment that you know may be reversed.
• Do not use funds obtained through unlawful activity or a payment method that you are not authorised to use.
• Check your account history and contact us through the available support channels if you identify an unfamiliar transaction.
• Keep records of your deposits, withdrawals, wagers and account communications where you consider this useful.
• Any balance shown on the site remains subject to verification, transaction review and these terms.

4. Promotions and responsible gambling

Promotions, bonuses, rewards and promotional games may be offered from time to time. Each offer is subject to its own promotional terms, including any eligibility requirements, qualifying activity, expiry conditions, stake rules, contribution rules or other restrictions. You must read those terms before participating. If you do not meet the stated conditions, the promotional benefit may not be available or may be removed.

We may limit, suspend or withdraw a promotion where there is a reasonable reason to do so, including suspected abuse, technical error, duplicate participation, misleading information or a breach of the relevant promotional terms. Unless expressly stated otherwise, promotional offers are intended for one person and one eligible account only. We may correct an obvious error in an offer or account credit and may take reasonable steps to prevent misuse.

Spinjo Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to earn income, recover losses or solve financial difficulties. Set a budget before you play, take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or otherwise not making clear decisions.

If gambling is becoming difficult to control, use the safer gambling tools made available through the site, such as deposit limits, time reminders, activity reviews, breaks or account closure options where available. You can also seek independent support from an appropriate Australian gambling-help service or health professional. If you ask us to close or restrict your account for responsible gambling reasons, we may apply reasonable checks to help ensure the request is handled correctly.

1. Decide how much time and money you can spend before you begin.
2. Never chase losses or increase your spending to try to recover money.
3. Do not borrow money, sell possessions or use essential funds for gambling.
4. Keep gambling separate from household expenses and financial commitments.
5. Ask for support if your gambling affects your relationships, work, study, health or finances.

5. Privacy, intellectual property, suspension and legal matters

Personal information is handled in accordance with the Spinjo Casino Privacy Policy and any other privacy notices displayed on the site. We may collect and use information needed to provide the service, verify accounts, process payments, protect users, meet legal obligations, manage risk, improve the site and communicate with you about your account. You should review the Privacy Policy to understand how information may be collected, used, stored and shared.

The Spinjo Casino name, site design, text, graphics, software, logos, game content and other materials are protected by intellectual property rights or used with permission. You may use the site for personal, non-commercial purposes in accordance with these terms. You must not copy, reproduce, modify, distribute, publish, sell, frame, link to restricted areas, or otherwise exploit site content without appropriate permission.

We may suspend, restrict or close an account if we reasonably believe that you have breached these terms, provided inaccurate information, misused a promotion, engaged in prohibited activity, failed a verification check, created multiple accounts, used an unauthorised payment method or created a security, legal or regulatory risk. We may also restrict access where required by law or where the service is no longer available in your location.

If your account is closed, you must not attempt to create or use another account without our permission. Subject to applicable law and any investigation or outstanding obligation, we will deal with any remaining balance in a reasonable manner. Where a balance results from fraud, unlawful activity, a reversed payment or a material breach of these terms, we may take appropriate action and may be unable to return some or all funds.

To the extent permitted by law, we do not guarantee that the site will always be available, error-free, secure or suitable for every device or purpose. Nothing in these terms excludes, restricts or changes any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law. Where liability can lawfully be limited, it will be limited to the extent permitted by applicable law.

If you have a question, transaction concern or complaint, please use the support or contact options provided on the Spinjo Casino website. Provide enough information for the matter to be reviewed, while avoiding the transmission of unnecessary sensitive information. We may request additional details, investigate the issue and keep records of the complaint and outcome. These terms are governed by the laws that apply to the relevant Spinjo Casino service and your use of it, subject to any mandatory rights or protections available to you.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that we waive the right to enforce it later. The latest version of these terms should always be consulted before using Spinjo Casino.